Tidewatt — User Experience

Unique interaction paradigm

Days-of-light sky — not a California peak/off-peak heatmap. The home screen is one number: how many days the prepaid (or the projected post-paid) lasts at this pace, and a weather band for *heat this week*. Swipe to accept three actions.

A US TOU clock would be a lie on Rate 10. We do not show one.

Journeys

Prepaid (Shanice)

1. Trust screen: “Photograph the voucher or the remaining-credit screen. We cannot pay JPS. Nobody should ask you to Lynk us for a top-up.” 2. Photo. Confirm numbers. 3. “At this pace, Thursday night.” Three actions. Comfort lock: child’s night AC stays. 4. Optional WhatsApp to the sister who tops up: same text + “use the usual Paymaster / JPS path.”

Empty: shutter + sample of a *blurred* real JPS layout so people know we want their paper, not their password. Error: “We could not read this. Type remaining credit.” Never: a green check that says “Payment successful.”

Post-paid

Same, but the number is “this bill vs last month on *your* kWh” and the fuel percentage from *their* lines.

Clone-scare recovery

A dedicated page, linked from every footer, with the real 876 and photos of the real parish desk. This is UX, not legal junk.

Wireframes

1. Sky + days-of-light. 2. Bill truth: fuel / energy / tax stacked in JMD the way the bill speaks. 3. This-week cards (iron, fridge door, AC hours). 4. Official pay panel (logos as text names only — no fake buttons that collect PAN).

Accessibility

Large JMD figures. Works at noon glare. Voice readout of days-of-light. No red/green-only meaning.

Cross-device

Phone first. Desktop for the shop (phase 2). PWA install. No APK sideload.